Terms of Service

These Terms of Service (the "Terms") set forth the conditions for using Dokori (the "Service") provided by Dokori (the "Company"). Users shall use the Service upon agreeing to these Terms.

These Terms are organized into Parts according to the subject matter (Digital and physical map Products, Event Participation Rights, etc.). Part 1 (General Provisions) and Part 5 (Common Provisions) apply to all Users, while Part 2 and the following Parts apply when using each respective subject matter.

Part 1. General Provisions

This Part sets forth matters that apply commonly to all Users.

Article 1. Scope

These Terms apply to all relationships between the Company and Users regarding the use of the Service.
The Company may establish guidelines, help documentation, product-specific license terms, individual conditions for each Event, and other supplementary rules (collectively, "Individual Rules") on the Service, which shall form part of these Terms.
The provisions of each Part of these Terms and the Individual Rules shall take precedence over the general provisions of the General Provisions. Where Individual Rules provide otherwise than the main text of these Terms, such Individual Rules shall prevail.
The handling of personal information is governed by the separately established Privacy Policy.

Article 2. Definitions

In these Terms, the following terms shall have the meanings set forth below:

"Purchaser" means a User who purchases Products on the Service.
"Creator" means a User who registers maps or other content on the Service and grants the Company a license for sales and distribution.
"Product" means the collective term for content and Event Participation Rights sold on the Service, including Digital Products, Physical Products, and Event Participation Rights.
"Digital Product" means orienteering maps, related images, PDFs, vector data, supplementary materials, and other digital content delivered by download or viewing.
"Physical Product" means printed maps, merchandise, and other goods provided as tangible objects.
"Course Data" means competition course information set on a map, such as control locations, sequence, and start/finish positions. Course Data is treated as part of a Product and subject to the same license terms as map data.
"Event" means an orienteering or other competition, seminar, social gathering, or other gathering for which participation Applications are accepted on the Service.
"Organizer" means an individual or organization that plans and conducts an Event and solicits participation Applications through the Service. This includes cases where the Company itself acts as the Organizer.
"Event Participation Right" means the right to participate in a specific Event.
"Application" means the procedure by which a Participant purchases an Event Participation Right.
"Participant" means a User who has purchased or seeks to purchase an Event Participation Right.
"Representative Applicant" means a Participant who makes Applications on behalf of multiple Participants.
"Accompanying Participant" means a Participant whose Application is made on their behalf by a Representative Applicant.
"License Fee" means the compensation paid by the Company to a Creator or Organizer in accordance with these Terms or separately specified conditions.

Article 3. Account Registration

Users must register truthful, accurate, and up-to-date information.
Users are responsible for managing their account information and may not lend, transfer, or share it with third parties.
The Company may refuse or suspend registration if it determines there is false registration, deficiency, potential violation of these Terms, or other circumstances deemed inappropriate by the Company.

Article 4. Service Description and Contracting Parties

The Company is the entity that sells Products listed on the Service (including Event Participation Rights; the same shall apply hereinafter in this Article) to Purchasers and Participants. This structure is designed to reduce the burden on Creators and Organizers by having the Company assume, on behalf of Creators or Organizers, responsibility for refund processing, statutory disclosure obligations, and other administrative duties incidental to transactions.
Copyright and other intellectual property rights in Products belong to the Creator who created the relevant Product or the rightful rights holder. No transfer of copyright occurs through the use of the Service.
Creators grant the Company a non-exclusive license to the extent necessary for the sales, distribution, display, storage, promotion of Products, and the operation of the Service. Based on this license, the Company sells to Purchasers in its own name and pays License Fees to Creators.
Organizers grant the Company the authorization necessary to the extent required for the sales, distribution, display, promotion of Event Participation Rights, and the operation of the Service. Based on this authorization, the Company sells Event Participation Rights to Participants in its own name. Where an Organizer other than the Company publishes an Event, the conditions between the Organizer and the Company (rates, remittance, representations and warranties, etc.) shall be set forth in a separately concluded agreement for Organizers, and these Terms do not govern such conditions.
Sales contracts for Products are formed between the Company and the Purchaser or Participant. No direct sales contract is formed between the Purchaser or Participant and the Creator or Organizer.
Purchasers and Participants acquire a usage right to Products and do not acquire the copyright or other rights themselves.

Article 5. Orders, Contract Formation, and Payment Methods

A sales contract between the Company and the Purchaser or Participant is formed when the Purchaser or Participant completes an order or Application through the procedure prescribed by the Company and payment is successfully completed. In the case of bank transfer, the sales contract is formed when the Company confirms receipt of payment.
In the sale of Event Participation Rights, where Applications are accepted by lottery, the sales contract is formed upon confirmation of the lottery result and completion of payment. For Events with provisions concerning capacity, acceptance method (first-come-first-served, lottery, etc.), waitlist, or other acceptance matters, such details shall be displayed on each Event page.
The Company provides a screen on which the content of an Application or order can be confirmed before it is finalized. Users shall confirm the content before finalization, and in the event of an obvious input error, the handling shall conform to the response to defects set forth in Article 9 or Article 12.
Payment methods are credit card payment, bank transfer, and other methods displayed by the Company on the Service. Depending on the Event, payment of the participation fee may be accepted by a method designated by the Organizer (such as payment at the venue). For credit card payment and similar methods, the Company may use a payment service provider designated by the Company.
The handling in cases where payment cannot be confirmed by the deadline designated by the Company or the relevant Event (such as cancellation of the Application, or acceptance of payment by a method provided for by the relevant Event) shall be displayed on each Event page or in the Application flow. Fees required for bank transfer or other payment shall be borne by the Participant.
Event participation fees received by the Company from Participants are settled in accordance with the conditions separately agreed between the Company and the Organizer, and are not intended for general prepayment or the custody of funds.
Where the Company incurs costs due to a chargeback or other cancellation of payment without legitimate reason, the Company may charge such costs to the Purchaser or Participant.
Purchasers and Participants shall use only payment methods based on lawful and proper authorization.

Article 6. Maps on the Terrain Search Page

Maps, Terrain information, and other related information posted on the Terrain search page of the Service are information provided for the purpose of viewing and are not subject to sale.
The information in the preceding paragraph may be updated from time to time based on information provided by Users and other relevant parties, and the Company does not warrant its accuracy, currency, or completeness.
Viewing a map on the Terrain search page does not constitute permission to enter the relevant area. When entering, it is necessary to comply with the usage conditions established by the manager of the land or the Terrain.

Part 2. Map Products

This Part applies when purchasing maps or other Digital Products or Physical Products.

Article 7. Provision of Map Products

Digital Products become available for download or viewing immediately after payment completion or at the time indicated on the product page.
Physical Products are provided according to the method (venue pickup, mailing, etc.) and timing indicated on the product page.
The content, file format, license scope, precautions, operating requirements, and conditions of provision of a Product are as displayed on the product page.

Article 8. License to Purchasers

The Company grants Purchasers a non-exclusive, non-transferable, non-sublicensable right to use Products in accordance with the conditions displayed on the product page.
Purchasers may print a number of copies corresponding to the number of copies purchased. If additional printed copies are needed, please purchase additional copies.
Unless otherwise specified on the product page, Purchasers may not:
1. Resell, redistribute, or repost Products
2. Share purchased map files or the like with third parties (via email forwarding, cloud sharing, attaching files to social media, etc.)
3. Remove copyright notices, rights notices, or credit attributions
4. Publish full-size or high-resolution images of the entire Product on the internet
5. Repost Products to competing map services
6. Use Products in violation of laws or public order and morals
Notwithstanding the preceding paragraph, Purchasers may post portions of a map at low resolution on personal social media or the like for the purpose of recording and analyzing routes. Where the product page specifies otherwise, those provisions shall apply.
Where individual license terms are specified for a Product, those terms shall take precedence over this Article.

Article 9. Returns and Refunds for Map Products

Due to the nature of Digital Products, refunds after download are generally not accepted, except where permitted by applicable law.
Physical Products are generally not accepted for return. However, where the product page provides otherwise, those conditions shall apply.
Notwithstanding the preceding two paragraphs, if a Product has a defect attributable to the Company (such as inability to download, file corruption, incorrect delivery, material discrepancy from the product description, or other defects), the Purchaser may, by contacting the Company within 7 days of purchase for Digital Products or within 7 days of receipt for Physical Products, request redelivery, a corrected version, or a refund.
The Company may, at its discretion, issue refunds, suspend sales, replace products, or take other necessary measures when it determines it is necessary for fraud prevention, rights infringement response, dispute resolution, or other operational reasons.

Part 3. Event Participation Rights

This Part applies when making an Application to participate in an Event.

Article 10. Provision of Event Participation Rights

An Event Participation Right is provided as a right enabling a Participant to participate in the relevant Event on the event date displayed on each Event page.
Before the event date, the Company provides Participants with the information necessary to participate in the relevant Event (such as the guidance established by the Organizer, the participation consent form, and other information, only to the extent provided).
The content of an Event Participation Right, participation conditions, precautions, and other conditions of provision are as displayed on each Event page.

Article 11. License to Participants and Applications

The Company grants Participants the right to participate in the relevant Event in accordance with the conditions displayed on each Event page. Participants may participate in the relevant Event in accordance with the content of their Application.
Changes to the content of an Application and to Participants are governed by the provisions of each Event's Organizer.
Participants may not resell or otherwise transfer Event Participation Rights for profit-making purposes or by improper means.
Where individual participation conditions are specified for each Event, those conditions shall take precedence over this Article.

Article 12. Cancellation of Applications and Refunds

With respect to Event Participation Rights, refunds shall be made in accordance with the conditions set forth in the following items. Specific fees, deadlines, and other conditions shall be displayed on each Event page and on the confirmation screen of the Application flow.
1. Cancellation for reasons attributable to the Participant before the Application deadline: A refund shall be made after deducting the fee separately determined by the Company.
2. Cancellation for reasons attributable to the Participant after the Application deadline: As a general rule, refunds cannot be accepted.
3. Where the Event is cancelled or changed for reasons attributable to the Organizer: The Company shall, as a general rule, refund the participation fee. However, where there are fees required for payment processing or other actual expenses already incurred, the Company may deduct these to the extent expressly stated in advance on the relevant Event page or in the cancellation notice.
4. Where the Event is cancelled or changed due to Force Majeure: The provisions of Article 13 (Force Majeure) shall apply.
Notwithstanding the preceding paragraph, if an Event Participation Right has a defect attributable to the Company (such as inability to apply due to a system failure, finalization of an Application with incorrect content, material discrepancy from the description of the Event content, or other defects), the Participant may, by contacting the Company promptly after becoming aware of such cause (but no later than the day before the event date of the relevant Event), request corrective action or a refund. Ordinary cancellations for reasons attributable to the Participant are governed by item 1 or item 2 of the preceding paragraph, and this paragraph does not apply.
Refund processing is conducted by the Company (including cases where the Organizer is involved in determining whether to refund and the refund amount). With respect to cancellation or change due to Force Majeure, Article 13 takes precedence over this Article.
Where a refund is made for payment by bank transfer, the Participant shall provide the refund destination information by the method prescribed by the Company.
The Company may, at its discretion, issue refunds or take other necessary measures when it determines it is necessary for fraud prevention, rights infringement response, dispute resolution, or other operational reasons.

Article 13. Force Majeure

Where holding an Event becomes difficult due to natural disasters, war, terrorism, the spread of infectious diseases (including pandemics), orders or requests of governmental or public authorities, serious failures of social infrastructure (electricity, communications, transportation, etc.), or other causes not attributable to either party (collectively, "Force Majeure Events"), the Organizer may choose to cancel, postpone, or hold the Event on a reduced scale, or take other necessary measures.
Where an Event is cancelled or changed due to a Force Majeure Event, the conditions concerning whether to refund, the refund amount, the refund timing, whether postponement will be accepted, and other matters may be set forth on each Event page or on the confirmation screen of the Application flow, and where such provisions exist, they shall apply. Where there are no such provisions, or where the provisions do not cover the relevant cause, the Company shall, after consultation with the Organizer, determine reasonable refund conditions taking into account operating costs already incurred, the scope of insurance coverage, and other circumstances, and after such determination, shall notify the Participant without delay and process the refund in accordance with such conditions (for orienteering competitions and other Events, operating costs incidental to preparation for holding the Event may already have been incurred, and refunds may be only partial or may not be made).
With respect to damages arising from a Force Majeure Event, the Company and the Organizer shall not be liable to the extent the cause is not attributable to each of them.

Article 14. Representative System for Group Applications

The Applications of multiple Participants may be made on their behalf by a single Representative Applicant.
The Representative Applicant is deemed to have obtained in advance, from the Accompanying Participants included in the content of the Application, consent to the provision of personal information to the Service and to the Organizer, and shall so declare at the time of Application.
Accompanying Participants may, using the access token (individual magic link) issued by the Company, view, correct, and request deletion of their own Application information, and link it to their own account.
The authority to edit, such as to cancel the entire Application or change the payment method, belongs to the Representative Applicant. Accompanying Participants may exercise only the editing of their own personal information and the rights set forth in the preceding paragraph.
With respect to damages arising to the Company or an Accompanying Participant as a result of the Representative Applicant's failure to obtain prior consent from the Accompanying Participant, the Representative Applicant shall be liable to compensate such damages.

Article 15. Special Provisions for Competition-Related Information

In connection with an Event Application, the Company may obtain the following information from Participants (collectively, "Competition-Related Information"):
1. Information concerning competition qualifications and affiliation (registration numbers of each competition organization, affiliated clubs or organizations, age class categories, etc.)
2. Identification numbers of electronic timing cards or other competition equipment
3. Information concerning safety management (emergency contacts, membership information for membership systems such as mountain rescue search, etc.)
4. Items entered on the participation consent form, including information concerning health
5. Other information that the Organizer requires for the operation of the relevant Event
The purpose of use and handling of Competition-Related Information are governed by the provisions of the Privacy Policy. Item 4 of the preceding paragraph may include information concerning health condition and other Special Care-Required Personal Information, the handling of which is governed by the provisions of the Privacy Policy.
Where an Event accompanied by a sanctioning system (sanctioned competitions, World Ranking Events, etc.) is held, Participants' Competition-Related Information and competition results may be submitted to the organization that administers such sanctioning system. Participants shall confirm and consent to this at the time of Application.
Self-declarations of health condition and items entered on the participation consent form are retained for a certain period after the conclusion of the Event as records for emergency response and accident response. The specific retention period is governed by the provisions of the Privacy Policy.

Article 16. Publication of the Participant List

The Company and the Organizer may, to the extent necessary for the operation of an Event, publish on the Service a list of Participants (name or display name, affiliation, applied class, Application status, etc.). The published information may include Application status such as awaiting payment.
Participants may, by the method prescribed by the Company, request the exclusion of their own information from publication in the list (opt out).
The scope and method of publication shall be displayed on each Event page.

Part 4. Sellers and Organizers

This Part applies when registering Products or Events on the Service as a Creator or Organizer.

Article 17. Registration of Creators and Organizers

Creators or Organizers may register Products (including Event Participation Rights) on the Service upon completing the registration procedure prescribed by the Company and receiving Company approval.
Creators or Organizers must register their pen name, trade name, organization name, profile, bank account, tax information, and other information requested by the Company truthfully, accurately, and with up-to-date content.
The Company may, as a result of its review, refuse registration, or suspend or revoke registration after registration.
The conditions for an Organizer other than the Company to use the Service to publish an Event shall be set forth in a separately concluded agreement for Organizers.

Article 18. License Grant by Creators

Creators grant the Company a non-exclusive right to reproduce, publicly transmit, make transmittable, display, distribute, disseminate, promote, perform technical processing and conversion of, and create backup copies of registered Products, to the extent necessary for the sales, distribution, display, promotion of Products, and the operation of the Service.
The license in the preceding paragraph includes the authority to sublicense usage rights to Purchasers under the conditions stated on the product page.
The Company shall not alter the content or design of maps created by the Creator in connection with the use under Paragraph 1.
The Company may provide additional options regarding the scope of use of registered Products through Individual Rules.
Creators shall not exercise moral rights with respect to the Company's use under this Article. However, the Company shall not use Products in a manner that unjustly harms the Creator's honor or reputation.
Creators retain the copyright in their Products.

Article 19. Creator Representations and Warranties

Creators represent and warrant to the Company the following:

That they own the copyright to the maps included in their Products, or have obtained the authorization necessary for sale from the copyright holder (including organizations such as clubs and prefectural associations)
That, where the rights to a map belong to an organization, they have obtained approval for sale from that organization
That their Products do not infringe upon the copyright, trademark rights, portrait rights, privacy rights, or other rights of any third party
That, with respect to base data (Geospatial Information Authority data, aerial photographs, LiDAR data, etc.) used in creating their Products, they have complied with the terms of use
That their Products do not contain illegal information, confidential information, unlawfully obtained information, personal information of third parties, or other inappropriate information
That product descriptions, prices, license terms, and precautions are displayed accurately and clearly
That they have not made misleading representations regarding land access restrictions, safety, usage permissions, or the like

Article 20. Calculation and Payment of License Fees

The Company shall pay License Fees to Creators and Organizers in accordance with the rates or conditions separately determined by the Company for each Product or Event.
License Fees are, as a general rule, calculated on the basis of the sales proceeds received by the Company from Purchasers or Participants, after adjusting for refunds, chargebacks, cancellations, tax amounts, external payment processing fees, and other deduction items separately specified by the Company.
Creators may, when their License Fee balance reaches or exceeds the minimum payment amount separately determined by the Company, apply for transfer by the method prescribed by the Company. The timing and method of payment of License Fees to Organizers are governed by the separately concluded agreement for Organizers or the conditions of each Event.
Creators' transfer fees shall be borne by the Creator.
In cases of refunds, chargebacks, response to Terms violations, response to rights infringement, or other legitimate reasons, the Company may withhold payment of License Fees or offset them against amounts already accrued.
Upon a Creator's withdrawal or at the time of periodic settlement separately determined by the Company, balances below the minimum payment amount may also be paid after deducting transfer fees.
Creators and Organizers shall fulfill, at their own responsibility, their own tax filing, the determination of the necessity of qualified invoice issuer registration, and other tax obligations.

Article 21. Unpublishing and Removal of Products

The Company may, without prior notice, request modifications, unpublish, remove, suspend sales of Products, or take other necessary measures in the following cases:

Where a rights infringement claim is made
Where product descriptions are false or there is a risk of being misleading
Where laws, these Terms, or guidelines are violated
Where the Creator has lost the authority necessary to sell the Product (including the expiration of map rights)
Where the Organizer has lost the authority necessary to hold the Event, or holding the Event becomes difficult
Where there is a risk of damage to the Company or third parties
Other cases deemed inappropriate by the Company

Part 5. Common Provisions

This Part sets forth general matters such as rights and responsibilities that apply commonly to all Users.

Article 22. Intellectual Property and Rights Infringement Response

Copyright and other intellectual property rights in Products listed on the Service belong to the Creator or the rightful rights holder.
Any person who believes their rights have been infringed may submit a report through the method prescribed by the Company (email or the designated form). A report shall include identification of the infringed copyrighted work, the basis of the rights held, and identification of the infringing content.
Upon receiving a report, the Company may temporarily suspend publication of the relevant Product within a reasonable period.
Where publication is suspended, the Company shall notify the Creator of the Product of the content of the report and provide an opportunity to file an objection.
Based on the content of the objection, the Company shall determine whether to restore or permanently remove the Product.
Where multiple instances of rights infringement are confirmed, the Company may take measures including suspension of the Creator's account.

Article 23. Prohibited Conduct

Users may not engage in the following conduct:

Acts that violate laws or public order and morals
Acts that infringe upon the rights or interests of the Service or third parties
Use by unauthorized access, scraping, bot usage, or other improper means
Impersonation, false declarations, or improper use of accounts
Acts that interfere with the operation of the Service
Using Products for trespassing into restricted areas, dangerous activities, or illegal activities
Removing, altering, or disabling watermarks, copyright notices, or other rights management information applied to Products by the Service
Acts that violate competition rules, starting by improper means, starting while impersonating another person, or other acts that harm the fairness of the competition (including acts that violate the competition rules of each Event)
Acts deemed inappropriate by the Company

Article 24. Disclaimer

The Company does not warrant that Products are fit for the Purchaser's or Participant's particular purpose, that they perfectly match the latest on-site conditions, that they ensure safety, or that access will always be maintained.
Maps are based on information at the time of creation, and on-site conditions may change due to terrain, vegetation, construction, disasters, changes in the policies of facility managers, or other circumstances. The accuracy and quality of maps are the responsibility of the Creator.
Purchasing a map does not constitute permission to enter the Terrain (the area depicted on the map). When using a Terrain, it is necessary to comply with the usage conditions established by the Terrain manager (prior application, payment of usage fees, post-use reporting, etc.). The Company assumes no responsibility whatsoever for the usage conditions or fees established by Terrain managers.
The planning, operation, course setting, competition rules, safety management, results determination, on-site response, and other matters concerning the conduct of an Event are carried out by the Organizer at its own responsibility, and the Company bears no responsibility beyond the scope of providing the Service as a platform.
Users shall verify for themselves applicable laws, the rules of land managers, safety management precautions, and the like, and use Products at their own responsibility.
This Article shall not apply in cases of the Company's intentional misconduct or gross negligence.
The provisions of this Article shall not apply to the extent they violate the Consumer Contract Act or other mandatory laws.

Article 25. Damages

With respect to damages arising from the Company's ordinary negligence, the Company's liability to compensate Users shall be limited to the amount received by the Company in connection with the transaction that directly caused such damages. With respect to damages relating to an Event Participation Right, the limit shall be the participation fee for the relevant Event.
The limit in the preceding paragraph shall not apply in cases based on the Company's intentional misconduct or gross negligence.
The foregoing does not apply where otherwise provided by applicable law.

Article 26. Minors

Where a minor uses the Service, the consent of the minor's legal guardian must be obtained.
Where a minor participates in an Event, the Company may require registration of the legal guardian's contact information at the time of Application.
Transactions conducted by a minor without the consent of the legal guardian may be rescinded under the provisions of the Civil Code.

Article 27. Exclusion of Anti-Social Forces

Users represent that neither they nor their associates are members of anti-social forces, and warrant that this will remain the case in the future.

Article 28. Change, Suspension, and Termination of the Service

The Company may change, suspend, or terminate all or part of the Service when necessary for maintenance, fault response, legal compliance, business decisions, or other reasons.
Where the Service is to be terminated, the Company shall notify Users in advance with a reasonable period and shall endeavor to provide an opportunity to download purchased Digital Products for a reasonable period.
Unsettled License Fees owed to Creators and Organizers shall be settled within a reasonable period after Service termination.
Amendments to these Terms do not affect the performance of sales contracts already formed at the time of amendment or Event Participation Rights already applied for. Such contracts shall be performed in accordance with these Terms and the various individual conditions that were in effect at the time the contract was formed.

Article 29. Amendments to the Terms

The Company may amend these Terms when necessary due to legal changes, changes to Service content, or other reasons.
The amended Terms shall take effect from the time they are displayed on the Service or from the effective date determined by the Company.
In the case of material changes, the Company shall provide notice through the Service or by a method deemed appropriate by the Company, a reasonable period before the effective date.
Amendments to these Terms do not, as set forth in Article 28, Paragraph 4, affect the performance of sales contracts already formed at the time of amendment.

Article 30. Language

These Terms are prepared in Japanese and English. In the event of any discrepancy between the Japanese version and the English version, the Japanese version shall prevail.

Article 31. Governing Law and Jurisdiction

These Terms shall be governed by the laws of Japan, and the Tokyo District Court or the Tokyo Summary Court shall have exclusive agreed jurisdiction of first instance over any and all disputes arising in connection with the Service.